Privacy Policy

Privacy Policy bul99 – Protection of Your Personal Data

At bul99, your privacy is not merely a legal obligation — it is a responsibility we take seriously. This document clearly explains how we collect, use, store, and protect your personal information.

Last updated: 1 January 2026

Bul99's Privacy Commitment to You

Six core principles that guide how bul99 handles the personal data of every user on our platform.

High-Level Encryption

All data transmitted between your device and bul99's servers is protected by 256-bit SSL encryption, ensuring your sensitive information cannot be accessed by unauthorised third parties.

No Data Selling

Bul99 never sells, rents, or trades your personal information to any third party for marketing purposes. Your data remains yours — we use it solely for platform purposes.

Full User Control

You have the full right to access, update, correct, or request the deletion of your personal data at any time. Our team is ready to assist with any data-related requests.

Secure Data Storage

Your data is stored on servers protected by multiple layers of physical and digital security. Internal access to sensitive user data is restricted and continuously monitored.

Full Transparency

Bul99 is committed to informing users of any changes to the Privacy Policy through clear notices. You will never miss any important updates relating to your privacy.

Legal Compliance

The bul99 Privacy Policy complies with all applicable data protection legal requirements. We continuously update our privacy practices in line with current legislative changes.

Guaranteed Security

Your data is protected by 256-bit SSL encryption and bul99's multi-layered security system.

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1 Introduction

Welcome to the bul99 Privacy Policy. This document transparently explains how bul99 ("we", "the platform") handles your personal information when you use our website and services at bul99.net.

We understand that privacy is a deeply personal matter. That is why we do not take this responsibility lightly. Every time you register, log in, make a deposit, or simply browse the bul99 platform, you are entrusting us with some of your personal information — and we safeguard that trust wholeheartedly.

This Privacy Policy applies to all users of the bul99 platform, including registered members, general visitors, and anyone who interacts with our services. By using the bul99 platform, you agree to the data collection and usage practices described herein.

This Privacy Policy should be read together with Terms and Conditions bul99. Together, these documents form the complete agreement between you and our platform.

2 Information We Collect

Bul99 collects two main categories of information: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

  • Full name as per official identification document
  • Active email address used for registration
  • Valid mobile phone number
  • Date of birth (for age verification)
  • Bank account or e-wallet details for deposit and withdrawal purposes
  • Copy of identification document (MyKad, passport) when KYC verification is required
  • Any information you provide when contacting our support team

Information collected automatically:

  • IP address and general location information
  • Device type, operating system, and web browser used
  • Access log data including pages visited and session duration
  • Gaming activity records and financial transaction history
  • Cookie data and similar tracking technologies
Data Type Primary Purpose Retention Period
Identity data Identity verification (KYC) & account security Duration of active account + 5 years
Financial data Deposit & withdrawal processing Duration of active account + 7 years
Activity log data Security & fraud prevention 2 years from the date of login
Cookie data User experience & platform analytics Up to 12 months
Customer support records Complaint resolution & service improvement 3 years from the date of interaction

3 How We Use Your Data

Bul99 uses collected information solely for legitimate and transparent purposes. We do not use your data for any purpose not stated in this policy without obtaining your consent first.

  • Account management — creating, maintaining, and securing your user account at bul99.
  • Identity verification — conducting KYC processes to meet legal requirements and prevent fraud.
  • Transaction processing — processing all deposits, withdrawals, and financial activities securely and accurately.
  • Customer Support — responding to enquiries, resolving complaints, and providing effective technical support.
  • Platform security — detecting and preventing suspicious activity, fraud, money laundering, and terms violations.
  • Service improvement — analysing usage patterns to improve the overall user experience.
  • Platform communications — sending important account notices, promotions you have opted into, and policy updates.
bul99 does not use your data to make automated decisions that have a significant impact on your rights or interests without appropriate human oversight.

4 Sharing Information with Third Parties

Bul99 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, there are limited situations where we may need to share your information:

  • Payment service providers — including FPX, DuitNow, Touch 'n Go eWallet, and Boost processors to enable secure financial transactions.
  • Identity verification service providers — third-party providers who assist us in conducting KYC processes in line with industry standards.
  • Legal authorities — when required by law, court order, or direction from a lawful authority.
  • Technical infrastructure providers — such as cloud computing services used to operate the bul99 platform securely.

All third parties we work with are required to comply with high data security standards and are only permitted to use your data for the specific agreed purposes. They are not allowed to use your data for any other purposes of their own.

In the event of any data breach involving your personal information, bul99 will notify you within the timeframe required by applicable law.

5 Data Security

Protecting your personal data is bul99's highest priority. We implement comprehensive technical and organisational security measures to ensure your information remains safe at all times.

  • 256-bit SSL encryption for all data transmitted between your device and bul99 servers.
  • Data encryption at rest to protect sensitive information stored in our databases.
  • Layered access control — only authorised staff may access user data, and all access is logged and monitored.
  • Regular security audits — the bul99 platform undergoes regular penetration testing and security reviews by independent experts.
  • Two-factor authentication (2FA) — available for all accounts as an additional layer of protection.
  • 24/7 Monitoring — automated monitoring systems detect and alert on any suspicious activity in real time.
While no system can guarantee absolute 100% security, bul99 employs industry-leading security standards comparable to those of reputable financial institutions to protect your data.

6 Cookies & Tracking Technologies

Bul99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential cookies — essential for core platform functions such as login, session management, and security. These cookies cannot be disabled.
  • Performance cookies — gathering information on how users interact with the platform to help us improve the user experience.
  • Functional cookies — allowing the platform to remember your preferences such as language, display settings, and login details for your convenience.
  • Analytics cookies — helping us understand traffic patterns and platform usage in aggregate, anonymised form.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the bul99 platform. For the best experience, we recommend allowing essential and functional cookies.

7 Data Retention & Deletion

Bul99 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal requirements. Retention periods vary by data type as outlined in the table in Section 2.

When data is no longer needed, bul99 will securely delete or anonymize it using appropriate methods. Financial data and transaction records may be retained for a longer period to comply with audit and financial legal requirements.

If you close your bul99 account, your personal data will be retained for a period as required by law before being permanently deleted from our systems.

8 Your Rights

As a bul99 user, you have certain rights regarding your personal data. bul99 respects and fully facilitates the exercise of these rights.

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request that we correct any inaccurate or incomplete data.

Right to Erasure

You may request the deletion of your personal data, subject to our legal obligations.

Right to Restriction

You may request that we restrict the processing of your data in certain situations as provided by law.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer.

Right to Object

You may object to the processing of your personal data for direct marketing purposes at any time.

To exercise any of the above rights, please contact the bul99 support team via live chat on the platform. We will process your request within 30 business days.

9 Children's Privacy

Bul99 is an adult entertainment platform exclusively for individuals aged 18 and above. We do not knowingly collect or store any personal information from underage minors.

If we determine that we have collected personal data from an individual under the age of 18, we will take immediate steps to delete that information and close the associated account. If you believe someone under the age of 18 has registered on our platform, please contact us immediately.

Parents and guardians are advised to monitor their children's online activity. If you suspect the platform is being used by a minor, please report it to us immediately.

10 Privacy Policy Amendments

Bul99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any significant changes will be communicated to you via:

  • A clear notice on the bul99.net homepage
  • Notification email to your registered address
  • Updates reflected on the "Last updated" date at the top of this document

Your continued use of the bul99 platform after any amendments take effect constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we handle your personal data.

11 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how bul99 handles your personal data, please contact us through the following channels:

  • Live Chat — available 24/7 directly within the bul99 platform for immediate response
  • Email[email protected] (plain text display only, not a hyperlink)
  • FAQ — visit the FAQ us for answers to frequently asked questions

Our privacy team will endeavour to respond to every enquiry within 3–5 business days. For more complex issues relating to data rights, please provide complete details so we can process your request efficiently and effectively.

bul99 is fully committed to protecting your privacy. Your trust is our greatest asset — and we will always strive to uphold it through transparent, responsible, and trustworthy privacy practices.

Your Data is Safe at bul99 – Join Us Today!

With high-level encryption, a transparent privacy policy, and a full commitment to protecting your data, bul99 is an online entertainment platform you can trust completely. Register for free and start playing with peace of mind.

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